This company started as a business-to-business web site design service for marketing sites, but customers wanted them to also host their sites. They needed to create a professional shared hosting service for web design customers without any in-house technical staff, as well as retain their hosting business as they grew out of shared hosting.
Challenge #1
Previous cloud based shared hosting platform was unreliable and overloadedPrimaCloud Solution
Their service is now scalable and redundant with 5 minute MTTR
Benefit
They experienced negligible unplanned downtime
Challenge #2
As their customers grow, they need more than shared hostingPrimaCloud Solution
Customers are now easily migrated to Virtual Private Data Centers
Benefit
The company retains their customers business as they grow
Challenge #3
They need 24x7 service, with no technical staffPrimaCloud Solution
Outsourced Operations Services manage their data center 24x7
Benefit
Avoided three shifts of full-time, cloud-savvy administrators
PrimaCloud Services Used
- 4 GB RAM
- 2 Cores
- 5 Linux Instances
- 800 GB Storage
- 721GB Transfer
- 4 Instances under full operations services
- Full Cpanel management
- MySQL DBA services
- 4 instances under server monitoring
- Custom Cpanel monitoring
- Customer resells monitoring to end customers
- Custom PrimaCloud-designed scalable Cpanel for multi-server performance
Benefit Summary
- Avoided losing clients due to unplanned downtime from overloaded servers
- Allows them to run a professional hosting service with no IT staff, thus saving salary and benefit costs
- They can even resell PrimaCloud value-added services like backup, monitoring and VPDCs
- Able to provide one-stop-shop for customers, increasing profits
