Our Cloud Computing already comes with fully redundant network and server hardware housed in data centers built for reliable physical infrastructure. To reach the highest levels of reliability and uptime, we can further configure your computing infrastructure for redundancy and failover to meet your disaster recovery needs. In addition to the built-in hardware redundancy, PrimaCloud offers redundant additional bulk storage. We offer robust Service Level Agreements (SLAs) with 3, 4, or 5 nines of guaranteed reliability. That means you will experience up to 99.999% uptime! (what's this?)
We also offer design and setup services aimed at achieving high reliability for database and application servers, as well as the application layer. Since successful application failover depends on your application environment, we will partner with you to choose a standard or custom solution that meets your needs.
Reliable Infrastructure
Our data centers offer the highest levels of reliability, including
- Fully redundant power and cooling systems
- Fire detection systems
- Temperature and humidity controls
- Structural enhancements to resist earthquakes
- Multiple physical connections to Internet carrier infrastructure
PrimaCloud's data network infrastructure comes with full-service support and unmatched performance. We proactively monitor connections from our 24x7 network operating center (NOC) and provide quick problem detection and resolution. We employ network diversity for reliable performance, and offer the highest standards in service level agreements (SLAs) in the industry.
Network Based Backup Solutions for Business Continuance and Data Protection
PrimaCloud offers online backup services to your business, either as a complement to our Cloud Computing service, or provided directly to your onsite data center, collocated servers or other cloud computing service. For our Cloud Computing and Operations Service customers, we offer managed backup within your virtual private data centers. We offer single- or multi-location storage on RAIDed disk farms to meet your business' needs for data protection with the rapid access typically associated with online network-attached storage. We are software-agnostic. While we offer a standard backup software solution, our services will work equally well with backup software from a variety of vendors. We will work with you to determine the best backup solution to meet your needs.
5 Nines
So... what does 5 nines of reliability mean, anyway? It means your unplanned downtime would only be up to 5.26 minutes per year… yes, that's a YEAR. Here's a quick look at what your SLA really indicates for your business.
