PrimaCloud's extensive suite of monitoring services helps you keep your finger on the pulse of your IT services and identify problems quickly by going beyond hardware monitoring to show you the status of your software application.
We proactively manage your computing infrastructure, preventing potential issues so that your systems and employees can work more productively. Less time reacting to problems means more time to focus on growing your business.
Benefits of PrimaCloud Monitoring Services:
- 24x7 Monitoring of servers, applications, and network
- Quick problem identification
With 90% of application downtime due to human error, PrimaCloud's extensive suite of monitoring services helps identify problems rapidly at the root cause.
- Rapid response
We'll be there quickly to address any service interruptions you experience with your PrimaCloud Virtual Private Data Center. Receive notifications by email or text messaging.
- Verification of provider SLAs
You'll have the inside knowledge to know whether service providers are meeting their Service Level Agreements (SLAs). And if you have end users, you can be confident in the SLAs you offer.
- Integrated monitoring
We can monitor anything attached to the internet. So why not include your on-site hardware such as networking equipment, storage systems, printers, thermostats, display panels, information kiosks, and video cameras.
- Simplified billing
One predictable monthly bill for all your monitoring services. No surprises.
- Robust reporting
You get timely insights into your appliances and systems via a customizable, web-based “dashboard.”
- Historical Data
Our monitoring service also keeps a historic trend log to facilitate problem analysis and ongoing tuning of applications.
PrimaCloud Monitoring Packages
Server Monitoring
Server Resource Monitoring
Monitor CPU, Memory, and Disk capacity, and proactively detect insufficient resources before they have an impact on business applications.
Process and Server Monitoring
Proactively monitor system, application and network processes and services. If a process/service starts to fail or stops unexpectedly, corrective action can be taken immediately.
Event Log Monitoring
We monitor any and all application log files to proactively detect events that may compromise system performance.
File and Directory Monitoring
Monitor directories and files in specified directories. We will watch the number of files, age of files, and space used by files.
Monitor CPU, Memory, and Disk capacity, and proactively detect insufficient resources before they have an impact on business applications.
Process and Server Monitoring
Proactively monitor system, application and network processes and services. If a process/service starts to fail or stops unexpectedly, corrective action can be taken immediately.
Event Log Monitoring
We monitor any and all application log files to proactively detect events that may compromise system performance.
File and Directory Monitoring
Monitor directories and files in specified directories. We will watch the number of files, age of files, and space used by files.
Application and Database Monitoring
We provide a complete, multi-layered view of critical business applications, allowing you to more effectively manage application performance. We offer monitoring capabilities for all the major applications in use today. We support SAP, PeopleSoft, Exchange, Active Directory, VoIP, Apache, Tomcat, JBoss, Websphere, Weblogic, Citrix, and many others. Our Database Monitoring produces a comprehensive monitoring picture of all your critical databases. We support Oracle, MySQL, Sybase, DB2, Microsoft SQL Server, and IBM Informix. We also monitor remote SQL query response times and transaction rates to gain visibility of service quality as experienced by your end users.
Microsoft Server Monitoring
Includes Server Monitoring features as well as specific features for MS SQL, Active Directory, Exchange and IIS servers + clusters.
Passive Response Time Monitoring
PrimaCloud can proactively monitor the actual performance users experience as they interface with your business application, measured by the response time of standard networking protocols and services on the server itself. Issues can quickly be identified and repaired before they impact end user satisfaction.
Active Response Time Monitoring
PrimaCloud can generate synthetic transactions that mirror actual end user behavior. We can measure the user's experience from any number of locations for web-based and client-server applications.
Standard Network Monitoring
Ping and SNMP monitoring of any SNMP compliant device + network service monitoring.
Advanced Network Monitoring
Advanced performance reporting + alerting for Cisco IPSLA and NBAR enabled devices.
PrimaCloud Monitoring Service Details
Measure service as well as server health
We offer live monitoring, historical statistics gathering and alert generation for the following server and service domains:
