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Great article in Network World. The article shows why Cloud Computing with a service component is the wave of the future. Not every company is going to have someone who is equipped to manage the internal infrastructure in the cloud. However in order to compete in today's business environment, virtualization is important. The companies that are succeeding are doing more with less. Which then points to a virtual infrastructure with a little added bonus, support.

The new breed of cloud provider offers the service component which enables any company to run as efficiently as a nimble web 2.0.

Enjoy the article.

By Denise Dubie , Network World , 05/20/2009

LAS VEGAS -- Despite the reported benefits of virtualization, a majority of IT managers polled at Interop this week say they experience problems with the technology and don't always realize the cost benefit.

Network Instruments polled 120 network managers, engineers and IT executives at Interop to learn how IT organizations are putting server and desktop virtualization technology to use. Fifty-five percent reported they virtualized mission-critical servers, including e-mail and Web servers, and another 50% said they run DNS and DHCP servers on virtual machines. And nearly 40% have already extended virtualization to their desktop environments.

Yet 55% told the network analysis vendor they experience more problems than benefits with the technology, while the remaining 45% said they had realized the benefits of virtualization. Among the problems were a lack of visibility and tools to troubleshoot performance problems in virtual environments for 27% of respondents. More than one-fourth of those polled at Interop cited a lack of training on virtual infrastructure and 21% expressed concern over an inability to secure the infrastructure.

For nearly 60%, the primary problem with virtualization was a lack of experience to appropriately manage the technology and nearly 50% said that technology implementation costs were too high, according to Network Instruments.

Managing the technology doesn't seem to have become less challenging for network managers. Last year, nearly 40% of 117 network managers polled at Interop also listed virtualization as the emerging technology that represents the "greatest monitoring challenges," according to a joint survey conducted by Network Instruments and NetQoS.

"Not surprisingly, a high number of companies have deployed critical network services on virtual machines," said Charles Thompson, product manager at Network Instruments. "The number of organizations without appropriate monitoring tools, however, definitely caught my attention. Without proper tools, application performance can unnecessarily degrade and network teams waste hours troubleshooting."

 


When I was a kid in the early 1970s, I heard a lot about Interferon. This was some magical substance that was supposed to cure cancer, kill viruses and perform other incredibly important things, such as power a rocket to Mars. Interferon this and interferon that. A lot of hype, with not a lot of action, since interferon was scarce and expensive. This changed in 1980, when the interferon gene was able to be mass produced, allowing it to become one of the most successful pharmaceuticals ever to come from genetic engineering. But, back in the 1970s, Interferon seemed to be all hype and no real action.

Some people are asking me if this is the case for Cloud Computing. Recently, within past year or so, you have seen everybody jump into the game with their version of how cloud computing is going to change the future of.....(you fill in the blank). From supply chain management of the local pizza joint to delivery of music videos. They all were getting some angle on cloud computing. So, in order to temper this overwhelming overuse of the phrase cloud computing, we need to come up with a universal standard of what is and what is not cloud computing.
The timing could not be better for The National Institute of Standards and Technology (NIST). This US Government entity is working with teh GSA Office of the Chief Information Officer (OCIO) and the OMB to come up with some basic standards to allow for cloud interoperability and portability. (Hopefully, I am not confusing the rest of the world, by referencing the CIO of the GSA, OMB, and NIST. The .gov folks sure love to use letters to describe themselves). Since the US Government is the single largest buyer of IT infrastructure in the world (US$70 billion annual budget), they are a great place to start for standardizing how vendors structure and deliver cloud computing to government entities. NIST is working with commercial vendors to come up with a baseline of what is and what should be included in the basic ideas of cloud computing. This includes the definition of delivery models for cloud, including: Cloud Software as a Service (SaaS); Cloud Platform as a Service (PaaS) and Cloud Infrastructure as a Service (IaaS).


The government has asked for input from commercial cloud providers, so that the US Government can assess what is the prevailing private sector lowest common denominator for cloud computing. Companies have been asked to fill out a Request For Information (RFI), not to exceed 25 pages and submit to the GSA by email no later than May 26, 2009. I like that the request was not for typed forms to be filled out in triplicate and sent via USPS with sufficient postage. This last reference goes back to my cynical fear of long and drawn out governmental bids of years past.

So, Uncle Sam (or in this case, his newly appointed lieutenants, Vivek Kundra FED CIO and Patrick Stingley, first federal cloud CTO, aka the Federal Cloud Czar), asks the commercial sector to come up with a few basic key characteristics and their various delivery and deployment models.

So far, NIST has come up with this basic overview:

Key Characteristics:
On-demand self-service. A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed, without requiring human interaction with each service's provider.

Ubiquitous network access. Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g., mobile phones, laptops, and PDAs).

Location independent resource pooling. The provider's computing resources are pooled to serve all consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand. The customer generally has no control or knowledge over the exact location of the provided resources. Examples of resources include storage, processing, memory, network bandwidth, and virtual machines.

Rapid elasticity. Capabilities can be rapidly and elastically provisioned to quickly scale up and rapidly released to quickly scale down. To the consumer, the capabilities available for rent often appear to be infinite and can be purchased in any quantity at any time.

Pay per use. Capabilities are charged using a metered, fee-for-service, or advertising based billing model to promote optimization of resource use. Examples are measuring the storage, bandwidth, and computing resources consumed and charging for the number of active user accounts per month. Clouds within an organization accrue cost between business units and may or may not use actual currency.

Note: Cloud software takes full advantage of the cloud paradigm by being service oriented with a focus on statelessness, low coupling, modularity, and semantic interoperability.

Delivery Models:
Cloud Software as a Service (SaaS). The capability provided to the consumer is to use the provider's applications running on a cloud infrastructure and accessible from various client devices through a thin client interface such as a Web browser (e.g., web-based email). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.

Cloud Platform as a Service (PaaS). The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created applications using programming languages and tools supported by the provider (e.g., java, python, .Net). The consumer does not manage or control the underlying cloud infrastructure, network, servers, operating systems, or storage, but the consumer has control over the deployed applications and possibly application hosting environment configurations.

Cloud Infrastructure as a Service (IaaS). The capability provided to the consumer is to rent processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly select networking components (e.g., firewalls, load balancers).

Deployment Models:
Private cloud. The cloud infrastructure is owned or leased by a single organization and is operated solely for that organization.

Community cloud. The cloud infrastructure is shared by several organizations and supports a specific community that has shared concerns (e.g., mission, security requirements, policy, and compliance considerations).

Public cloud. The cloud infrastructure is owned by an organization selling cloud services to the general public or to a large industry group.

Hybrid cloud. The cloud infrastructure is a composition of two or more clouds (internal, community, or public) that remain unique entities but are bound together by standardized or proprietary technology that enables data and application portability (e.g., cloud bursting).

Each deployment model instance has one of two types: internal or external. Internal clouds reside within an organizations network security perimeter and external clouds reside outside the same perimeter.

Note 1: Cloud computing is still an evolving paradigm. Its definitions, use cases, underlying technologies, issues, risks, and benefits will be refined in a spirited debate by the public and private sectors. These definitions, attributes, and characteristics will evolve and change over time.

Note 2: The cloud computing industry represents a large ecosystem of many models, vendors, and market niches. This definition attempts to encompass all of the various cloud approaches.


I like what I have read so far. It is my hope that by bringing together the leading suppliers of cloud computing, along with some of the largest existing users of cloud computing, that the US Federal Government can understand what it has the potential to buy and use. If the US Gov't jumps onboard, the naysayers and Luddites will eventually follow. Mark my words, Cloud Computing is going to be big.

 


I have to admit that over the past several decades I have become a cynic when it comes to the ability of government to deliver on time or on budget. My typical slight on a business that I believe is bloated is, "ABC Co. is just like the Department of Motor Vehicles". Usually, when I say this, people automatically understand that I mean that ABC Co. must be bloated, faceless, slow, and bureaucratic. I don't want to sound unpatriotic, but I had come to believe that our state and federal governments were too far gone to ever be considered nimble and dynamic. I struggled with the idea that privatization to more efficient organizations might be the only way to get things done in government. What would it look like if FedEx and UPS ran the US Postal Service? If we let some Swiss or German rail company run Amtrak? Imagine the geniuses at WalMart taking over supply chain management for the Pentagon.

These were just crazy visions of a guy who had written off government as never being able to efficiently deliver services. That was before I ever heard of Vivek Kundra. If you have not been paying attention to recent nominations by President Obama, Vivek Kundra was appointed the first Federal Chief Information Officer on March 5, 2009.

Mr. Kundra, 34, has a compelling life story. Born in India, his family moved to Tanzania at a young age. His first language was Swahili. When he was 11, his family moved to Gaithersburg, MD. He holds a BS in psycology and Master's of Science in Information Technology, both from the University of Maryland. After school, Kundra served as Vice President of Marketing for Evincible Software and CEO Creostar. In 2001, Governor Timothy M. Kaine of Virginia appointed him assistant secretary of commerce and technology. Kundra was the first person to hold dual cabinet roles in the history of Virginia. Kundra left his Virginia postion to take on the role in Washington DC, Mayor Adrian Fenty's cabinet as the District of Columbia's CTO (a rold which he held for 19 months, prior to accepting the post as National CIO). Kundra has kicked some butt while in his DC CTO position, overseeing 600 staff that provided technology services for 86 agencies, 38,000 employees, as well as 600,000 residents, businesses and millions of visitors.

One of the first initiatives that Kundra took on as DC CTO was to find a way to cost effectively empower DC employees to have better computing power and collaboration. To do this, he chose to use Google Apps, and other consumer technologies in the public sector to quickly scale. Another example of Kundra's success as DC CTO was when he set up a 30-day contest with a cash prize, called Apps for Democracy. The estimated cost for producing the contest, including the prize, was $50,000. Kundra estimated that the District probably saved close to $2.6 million over what it would have cost to hire contract developers. The contest invited developers to come up with the most innovative way to use data feeds from DC government for Web and mobile applications The contest resulted in 47 Web, iPhone and Facebook apps that benefited the city. In his October 15, 2008 essay, Building the Digital Public Square, Kundra wrote about how his Apps For Democracy team took the District's vast stores of data on all aspects of government operations and offered it up to everyone to use. By organizing the information into convenient catalogs and live data feeds, made available at the Data Catalog, anyone could go in and find information on crime incidents by date, time of day, ward, block or other methods. Other data on construction projects, parking, tourism, leaf collection schedules and various others were all made available, with more than 240 different data feeds made available.

Kundra envisions a digital public square, where everyone (constituents, policymakers, concerned citizens and businesses) can have access to important data without the traditional governmental red tape and cold/distant bureaucracy. Kundra is a fan of cloud computing to dynamically scale applications that are successful, without the bloated cost of building massive infrastructure on individual tech projects. What an amazing concept to bring to government!

In his new role as Federal CIO, Kundra wants to move the government away from its dependence on big IT contracts. He pointed to cloud-based services used by the private sector to quickly create and provision development platforms, as well as for information sharing, such as for photos and videos. "Yet, you look across the federal government, and we don't have a single platform that allows you do that," he said. "We have the ability to run an open, transparent, participatory and collaborative government."

If Kundra gets to implement his vision for the US Government, we can expect to see a change in how technology projects are spec'd, bid and delivered. I can't wait to see what is in store for US citizens. I can only imagine we will be watching YouTube videos on how to apply for Social Security benefits, or possibly using iPhone apps to vote in future federal elections.

 
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